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FAQ
Frequently Asked Questions
PRODUCT
DELIVERY
PAYMENT METHOD
RETURN & REFUND POLICY
How many days before I need to make an order?
We are only take orders a week from desired date. Strictly no last minute booking as it will overlapping order with other customers. Last minute booking also could cause the quality of the cake is not guaranteed. The earlier the better!
Is the baked good is always available?
As we are a homebaker, we probably does not keep any baked good unless the customer have already place an order. Therefore all the baked good are in pre-order which you need make a booking before desired date.
Do you provide candles and knife for the cake?
Unfortunately no! Our customer are require to put a special request regarding to the candles and knife for the cake before proceed with the payment.
What is the ingredient used in the baked good?
Some of our baked good may contained nut & milk. Any inquiries regarding to the ingredient used in the baked good, our customer can contact us through email or any platform as we are unable to list down all of the ingredient used. We will definitely tell you in details.
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